Quick Facts Answer
Address of the property
Door code for front entry
Wi-Fi info
Inventory closet door code and location(s)
Garbage information, pickup days, who handles trash?
Number of beds and the sizes of each
Homeowner Information
Owner’s name:
Owner’s phone number:
Owner’s email:
Question Answer
Listing Type - Single family home, Townhome, apartment, room
Listing name on Airbnb
Nickname for the property
Airbnb Link
Airbnb Login and password (Put NA if you don't have an Airbnb listing already)
VRBO Link
VRBO and password (Put NA if you don't have a VRBO listing already) We need access to connect to our software.
How many guests can your property fit MAXIMUM
Please explain which types of events you would and would not be comfortable with.
We enforce strict house rules, but are there any rules that you want to emphasize? Example: No pets, no smoking, maximum occupants, etc
Guidebook
Link to guidebook
Cleaner Information
Cleaners full name
Cleaners phone number
Cleaners email
How much do you pay the cleaner per clean?
Any notes or things you want to mention about this cleaner?
Runner Information
Runners full name (If a runner is not established, please note that)
Runner phone number
Runner email
How much money do you pay this runner per task?
Any notes or things you want to mention about this runner? (Example: This person is responsible for running trash but is not used for supply replenishment or standard maintenance)
Handyman Information
Handyman full name
Handyman phone number
Handyman email
How much money do you pay this handyman per task? (Is there a spending threshold that the owner has set on repairs before approval is needed)
Any notes or things you want to mention about this handyman?
Pest Control Information
Pest Control Company (If pest control is not setup, please notate that)
Pest Control email
Pest Control phone number
Please include any pertinent information regarding pest service (Last date of service, service commitment or plan, pests that are targeted by service, pricing, etc)
Lawn Care Information
Lawn care company or person
Lawn care phone number
Lawn care email
Please include any pertinent information regarding lawn care (Last date of service, commitment or plan, services included, pricing, etc)
Plumbing Information
Plumbing company
Plumbing phone number
HVAC Information
HVAC company (This is only necessary if you have a preferred HVAC company or contract)
HVAC company phone number
Please include any pertinent information regarding the HVAC? (Last date of service, service commitment or plan, services included, pricing, etc)
How many installed HVAC filters are in the house and what size are they? Example: 3 Total1 in master bedroom (18X10X1), 2 next to kitchen (16X25X2)
How many HVAC replacement filters do you have at the property or in storage for this property? Example: 2 (18X10X1) in stock and 0 (16X25X2) in stock
Door Lock Information
What type of door lock do you use? Example: Schlage, Yale, etc
When's the last time the batteries were changed?
What type of batteries does this lock required and how many batteries? Example: 4 AA batteries
Do you have these batteries in stock
Where are the batteries and how many are in stock? Example: Owners closet at the house - 8 total batteries
What is the username and password for the keyless entry app?
Ring Doorbell Information
Do you have a ring doorbell? If so, what is the username and password?
Do you have a backup battery for the ring doorbell or is it hard wired?
Smoke Detector Information
How many smoke detectors/CO2 detectors re in the property AND where are they located? Example: 3 1 in the kitchen1 in the living room 1 in the master bedroom
Are the smoke detectors battery operated or hardwired into the home's electric?
General House Information
Home square footage?
How many floors does the home have?
How many bedrooms?
How many bathrooms?
Are any of the bathrooms attached to bedrooms?
Please specify which bedroom have attached bathrooms.
Please describe the bathroom setups Example: Bathroom 1: Tub/shower combo, single vanity, and toilet with bidet Bathroom 2: Half bath
What is the maximum guest count?
Please list your properties sleeping area configuration Example: Bedroom 1: 2 queens, ensuite bathroom Bedroom 2: 1 twin bed Living room - pull out couch
Do you have a washer and dryer and is it free?
Do you have a hair dryer in each bathroom?
Are there any bathtubs in the property?
Please describe which room the bathtub is in AND if it's a tub/shower combo Example: Master bedroom, bathtub detached
Utility Information
Water/Sewer company Information
Wi-Fi company information
Waste Management company information
Check-In & Check-Outs
Do you allow early check-ins?
Please elaborate on your early check-in policy Include any time restrictions or fees.
Do you allow late check-outs?
Do you have specific check-in instructions?
Do you have specific check-out instructions?
Lock Box Information
Do you have a backup lock box for cleaners/vendors/guests?